I need the address in USA of Royal Caribbean.Need 2 complain about a cruise from hell on Sovereign of the Seas - flea fumigation
We entered the last boat in January, but for the service, food, taxi, smell and diabolical. We should be on deck 7, but put in the intestine 2.Corridor cover the smell of sewage. Shower did not drain, which is not free sink and toilet are not downloaded. Nightmare continues to be ordained.
The food was terrible, cold, always the same. Head not know how to cook a steak! NE Lobster Night Captain! In addition, my legs bitten by fleas in the cabin! Not participate Dr. if I paid him! Worse yet, customer service and some crew members, said Porki say that the ship was in dry dock for the week before a new carpet and spray! Other team members told us not to, which had been in water for a week. Carpets are not new. In case anyone asks. Yes, they were flea bites, which by the way, "Dr.after ', we also collected evidence on tape." In addition, to have worked for a vet I know have confirmed what I was bitten. Do not surf the Sovereign of the Seas.
Monday, January 4, 2010
Flea Fumigation I Need The Address In USA Of Royal Caribbean.Need 2 Complain About A Cruise From Hell On Sovereign Of The Seas
6 comments:
Your best to write a letter and explain all the problems and their proposed solution.
Royal Caribbean International
1050 Caribbean Way
Miami, FL 33132-2096
There is a link to the Royal Caribbean business people on their website, but it's hard to find, so it is here: http://www.royalcaribbean.com/aboutus/ho ...
I suggest you write your letter directly to the Corporate President, Adam Goldstein, the CC and all other persons in the link that says: "Our leadership". So if you bad enough when a lawyer send the letter. You may also want to make her TV reporter in the field concerned consumers, because they generally achieve results, especially if the company does not want that bad press.
I had a problem, not bad as a year earlier cruise and I wrote the above replies, including telephone calls.
Do I really sorry to hear that the sovereign will of our next trip in 30 days .... Hmmmmmm!
The song is called and complained?
Royal Caribbean invested a lot of time to ensure that its new ships, such as freedom and liberty are at par with the expectations of all those who have forgotten the old ships like the Sovereign, and also to ensure that the height of the picture of Royal Caribbean.
You need to understand that a bad experience turn away customers for life, is so that all vessels must maintain a standard. Recently, I drove the Navigator, it is not so old, but I had a wonderful experience. We regret that it is not.
Royal Caribbean invested a lot of time to ensure that its new ships, such as freedom and liberty are at par with the expectations of all those who have forgotten the old ships like the Sovereign, and also to ensure that the height of the picture of Royal Caribbean.
You need to understand that a bad experience turn away customers for life, is so that all vessels must maintain a standard. Recently, I drove the Navigator, it is not so old, but I had a wonderful experience. We regret that it is not.
shp is the subject of an extensive renovation. Ios old and could happen Havva and part of the crew knew, and force others to. It is not their fault. Go to another in the hip, and try it.
A good forum for this information Cruise Critics.com, you could be found even travel companion, who had the good fortune with Royal Caribbean.
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